FAQ
We are a trustworthy and experienced online store that values the safety of our customers. We will give you the tracking number for your order right after you buy it. Plus, our privacy policy keeps all your personal info secure on our website.
Please contact customer service for all return requests.
Within 30 days from the date of receipt:Defective items
– will be replaced. A prepaid return label will be provided.
Unwanted items
– that have been opened can not be returned.
that have not been opened can be returned .Customer is responsible for return shipping.
Undeliverable or packages returned to sender
Shipping charges will not be refunded.
Standard shipping, packages are likely to spend 5-12days in transit with the postal carrier. Postal carrier delays are rare but possible with all shipping speeds.
On occasion, for reasons beyond our control, delivery service provider may experience technical or logistical issues that cause a delay in posting up to date tracking information. If you haven’t seen tracking updates for a period of 5 days or more, and the estimated delivery date has already passed, please contact us for a resolution.
Yes, We will launch the second half-price event from time to time to bring you a better experience Sign up for our email newsletter to get notified about any upcoming discounts.
Yes, we deliver worldwide.Except military base addresses
PAYMENT
We accept payments via VISA, Mastercard, Western Union, American Express, Zelle, Crypto Payments, and other secure payment methods. We also accept bank transfers and wire transfers. For more information, please contact our customer support team at Click here
Yes, you can pay with your VISA or Mastercard.
If an error occurs while using a credit card to check out, you can go back and place the order again, and then cancel the order that was not successfully paid. You can contact your credit card company to confirm that your credit card is in good standing. If you have not tried it many times, please contact us for assistance.
Every customer who has paid the order will be notified of the payment result via email (please make sure your email is a valid one), we usually notify you of the payment result within 24 hours after you pay. If your payment is successful, we will let you know the handling and shipping days; if the payment is failed, we will let you know the reason and assist you to take actions to make your payment proceed.
SHopping.
We serve hundreds of thousand customers yearly. We provide guaranteed free delivery and world-class customer support service. Strict Quality control and timely manner delivery is our utmost policy. At our shop, every order is shipped with strict quality control and manually reviews at each step of packaging whereas customer’s database is kept with world top security. Therefore you can be sure of your purchase from the step of logging into your account until your package delivers at your doorstep.
It takes us 24-48 hours to prepare the product for shipping.
If your package is held at customs, we will pick up the package from there. We will send you new products as soon as possible! however, this is a very rare case.
A few items may take some time to restock and ship, if it can be restocked in a short time, we ill not give notification and will just ship when it’s restocked. Althrough sometimes item is out of stock after ordering, we will give notification and customer can replace with other items or get refund.
